The Challenge
BTL Bulgaria, a client of ours for eight years, wanted to create a mentoring programme to accelerate key people development the knowledge transfer within the organisation. The company needed support in defining the scope of the program and preparing future mentors to perform their roles successfully.
The Solution
We designed a training program for future mentors that included:
- best practices for implementing mentoring programs in organisations;
- developing a clear understanding of the mentor’s role and how it differs from the manager’s role;
- tools that can be applied at different stages of the mentoring relationship;
- practice in the techniques and skills needed for effective mentoring.
In addition to training two groups of future mentors, we introduced regular support meetings for mentors to exchange experience and learn from one another. Learn more about how here.
The Results
Following the training, the managers themselves defined the mentoring program, and the first group of around 30 employees joined as mentees. The program proved successful for the company and was expanded to include additional mentors. Several years later, it was run again – this time with some of the mentees from the first edition stepping into mentor roles.
